Returns & Exchanges
At pamo. design, we want you to be completely satisfied with your industrial furniture. If your new piece doesn't fit your space perfectly, you can return your order within 30 days of delivery.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a return authorization.
Pack with Care
Carefully disassemble the furniture and place all components into the original packaging to ensure the items are protected during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items for quality, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing